Printing & Printer Troubleshooting

Our ornament pattern eBooks are very detailed! Printing the eBook is NOT recommended due to ink/paper/printing costs.

IF YOU OPT TO PRINT IT, you MAY make a physical copy for your own personal use. However, since this eBook was created to be a virtual document only (not meant for print), some printers may have trouble printing a large file of this size.

Although the Ornament Girl customer support team and I are unable to troubleshoot your particular printing issues, I have listed below some typical printing solutions that others have found helpful...

If these suggestions do not help, I suggest searching for additional information online using Google (or another search engine you prefer), or contacting a professional computer/printer technician for assistance.

Alternatively, you may wish to have ONE copy printed for your personal use by a local printing service (like Staples).

2 Responses
  • Nancy Inge
    August 20, 2019

    I have received my kit for August but I can’t find the ebook. When I try to find it, I get a message that I am not a member. Please Help!

    Reply
    • Janelle Taliercio
      August 20, 2019

      Hi Nancy,

      So sorry about that. I have taken care of the problem. You should be able to log in now and access the club features, as well as the eBook. Please email us https://theornamentgirl.com/blog/contact/ if you need any further help getting logged in. Thanks so much and have a wonderful day!

      Janelle

      Reply

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